• What level of continuity exists between Rosebud, Rosebud Multi-user, and Rosebud2? Are they even compatible with one another ?
• Considering that "Historical Data" is truly an asset (thousands of dollars are spent though out the years to compile it), can one easily upgrade from one to the other, maintaining all this Historical data?
• When entering multiple items per order, can you send each item to a different Recipient ?, If not, do I then have to enter each item as a separate order ?, If so, why do I need to repeat the typing of all the sender, payment and other common Information, 2, 3, 4 or more times ?
• For the above scenario, does this mean that I have to charge the customer’s credit card 4 separate times? How would I do this, for each and every order, on a busy day ?, If the customer insists on paying by one check, would this imply that I need to use a calculator (right next to the $3000 NT Server) to add up the orders going to different Recipients ?!
• When adding a new House Account, do I have to leave the Order pad, and select "Customer Maintenance" from the original menu?. After adding the new customer, do I still have to "Search" for the customer that was just added, before it can be brought into the order pad ? After adding the customer information, searching for it to locate it, and finally getting back to the Order pad, do I still need to go back up, and fill in the "blank" Phone number field ?
• Do I have to specify "Recipient Information" prior to selecting the "Type of Sale" ?, Does the system prompt you to enter "Recipient" information even for a Pickup or a Carry order? Does the system prompt you to enter instructions, delivery charge, and service charge, for an item, before you have even "picked" the item ? Wouldn’t I need to know what the item is, before I can decide what instructions, delivery or service charges would apply ?
• Does the system provide any assistance what-so-ever in automating the Order Entry process by providing the following pretty much standard features, such as"
• Handling the Delivery Zones, and providing fast and easy city, zip code, and Zone lookup ?
• Does the system select the "corresponding" delivery charge for a given city, zone, and/or zip code area ?
• Does the system provide any assistance at all when dealing with Driver Assignments, Delivery Tracking, and Order Status monitoring?
• Does the product allow "Concurrent Order Pads" for taking simultaneous orders on the same station ?
• Can you see the entire order on one screen, while you are talking to the customer and entering orders?
• When using the search routines, does the product present the list, and then narrow the search as you type ?
• Other than a simple True/False flag for "Production Completed", is there any other assistance this product can offer in helping me "run" my shop’s operations?
• Would I be able to track and monitor the production of arrangements with a) Which tickets are yet to be picked, b) list of "Work-In-Progress" for each one of my Designers, and c) The list of "finished" arrangements for each Designer, with both "Starting" as well as "Finishing" times ?
• How does this product handle all the issues with respect to managing "Deliveries", such as Delivery Zones, Driver Assignments, Street Match, Delivery Status Monitoring by the Manager?
• Would the Manager at the end of the day, have any clue what-so-ever, as to what is happening with all of her deliveries on a busy day ?
• Can I use only Mouse, or only Keyboard, or do I have to keep switching between the mouse and the keyboard every few seconds ?, Why can’t I select an "item" using the mouse ?, Why can’t I access the "Search" buttons, using the keyboard?
• Why does Rosbud2 ask for the Designer’s ID, while entering the "ticket" ?. Isn’t it true that the Designer picks the arrangements afterwards when the arrangement needs to be made ? A certain Designer may not even be available at the time when the Order is being made. Isn’t asking for the Designer ID before knowing what the order is for, a bit unrealistic ?
• Does Rosebud2 provide any provisions to enter Choice#2 for an arrangement ?
• Does Rosebud2 provide any provisions for tracking orders for Order Management, Delivery, and Production Tracking using Barcode ?
• Does Rosebud2 provide any provisions for printing Barcode Labels and provide Barcode Scanning capabilities for inventory items ?
• Does Rosebud2 provide any kind of Inventory Management, Reduce Inventory upon sales, or allow you to purchase Inventory, calculate Cost of Goods, and provide various inventory Management capabilities?
• Can I search for customers by Company Name ?, if not, since most companies require that we use "Account" "Payables" for first and last names, how else can I locate a specific House Account, besides asking the customer for their Rosebuds Customer ID ? What if the customer does not know their Rosebud2 Customer ID ?, how am I supposed to find his account ?
• Can Rosebud2 automatically select a specific House Account by simply reading the Caller’s Caller-Id ?
• How flexible is Rosebud2 in providing all the Production Paperwork ?. Are there any provisions to print separate Enclosure Cards, Work Tickets, Delivery Tickets, etc ?, What if we don’t like the one and only "Combined" ticket that the Rosebud2 Engineer has designed for us ?
• Can Rosebud2 handle Delivery Pools by automatically assigning Bins, and printing the Delivery Pool Tickets ?
• Does Rosebud2 support Canadian Taxes (PST, HST, GST) for Wire ins/outs to different provinces, and to / from the US ?
• Are there any provisions for canned "Enclosure Card Messages"?. Can I add or modify canned messages for different holidays / occasions, or for having them in a different language ?
• Is it true that Rosebud2 occasions are limited only to Customer’s own Birthday and Anniversary ?. What about wife's, mother's, father's, husband's, or children's birthdays, or anniversaries ??.
• Why are we asking the customer' for his/her social security number? Isn’t it true that most people are hesitant to give that kind of "personal information", just to buy an arrangement ?
• For Account Sales, are there any provisions to look up previous sales, or payments during order entry? If not, then how can I Repeat a previous order, or a line item, when the list of previous orders is not even available ? Does this mean I can not even Repeat previous orders?!
• Does Rosebud2 have any provisions what-so-ever to handle "Standing Orders" (Orders that are repeated automatically on a periodical basis). Some Floral Shops have up to 10% of their business in "Standing Orders".
• Does Rosebud2 have any provisions at all to "Stage Orders" ? If not, then how would I know whether an order is "Current" or "Standby" ?. If it can not distinguish between "Current" or "Standby" orders, does that mean that it may charge a credit card, for an order that is not even due for another 2 months ?! After we are done for today, can we ask Rosebud2 to process tomorrow’s orders ?
• On Wireout orders, most professional florists want to have the ability to "adjust" the Amount Given to the Filling Florist. Anybody in this business knows that sometimes, under certain conditions, based on the delivery charge, or prices of flowers in different parts of the country (or the world for that matter), it is CRITICAL to adjust the amount that is given to the other florist. It is "money", we are talking about here folks. Does Rosebud2 have any provisions for adjusting the Amount Given to the other florist ?
• Can I assign a "Problem Folder" to each item ? Isn’t dealing with, and managing "Problem" orders, an important administrative task in any Flower shop?, shouldn’t a decent computer system be able to handle such tasks ?
• The most common shortcut in Floral POS systems is the ability to send an arrangement to the Sender her/himself. In Rosebud2, can I quickly insert the Sender (customer) information into the Recipient’s ? Do I have to ask the Customer address, city, zip, phone, etc., again when entering the Recipient information?
• Can I search for a customer using his/her First Name ?

There are still a few pages of these questions left. We will summarize by asking: Does Rosebud2 have any provisions to provide a) Interface to Teleflora Dove system, b) Employee Punch in/Punch out for payroll, Delivery Mapping and Routing, Auto-Reconcile of order belonging to Wire Services other than AFS?. How about order transfers from your Web-site ? How about attaching POS hardware such as Cash Drawer and Credit card or Cashier Receipt Printer?.